Welcome to www.skylineagleslogistics.com. This website is maintained and owned by Skyline Eagles Express.
Here at Skyline Eagle Express, we are focused on providing total logistic solutions globally.
Acceptance
This terms and conditions apply to “US” and serve as a guide for every user, it constitutes a legally binding agreement between user and the company. You are therefore advice to review it properly as your continuous use indicates acceptance to our terms of service and if unsure or need more clarification on any of our terms and conditions, do not hesitate to contact us. Skyline Eagles Express reserves the right at our sole discretion to change or modify these Terms and Conditions at any time.
Definition/Usage of Terms
For more clarity on terms used on the website, Skyline Eagles Express, www.skylineagleslogistics.com and its business units are collectively referred to as “us”, “our”, “we” or the “Company”.
The term “you” and “your” refers to our clients, its employee and agents.
- User: This also refers to our clients, its employee and agents.
- Shipper: This is the person or company who tenders goods to a carrier for transportation basically our clients.
- Carrier: This is a person or company that transports goods for person(s) or companies.
- Dangerous Goods: This is an article or substance capable of posing a threat or risk to health, safety or property when transported by air, such goods requires special attention when being transported.
- Demurrage: This is a penalty for exceeding the free time allowed for safe keeping /collection of an order freight.
Website Usage/Eligibility
Skyline Eagles Express is only eligible for use to person(s) of at least age 18 years, below age 18 years is seen as a minor and thus shall not register as a member or transact on the website unless under the supervision of a legal guardian or parents who have registered as a user on the website. If this is defaulted Skyline Eagles Express reserves the right to terminate your membership and refuse you access to the website.
Intellectual Property Rights
Content
The content of this site is the property of the company and belongs solely to the company. You may access and use Content for legitimate business purposes not prohibited by the company. Any unauthorized use or attempt to access materials, content, computer equipment or information contained on such computer equipment of this website is strictly prohibited.
Unauthorized and Prohibited Use of Service
Users shall not use our service for unauthorized purposes or for the purchase and freight of prohibited and illegal items contrary to regulatory laws. Note that any suspicious illegal activity will be reported to the appropriate authorities by us. Users can freely access the website on their devices but are strictly advice not to modify, alter or infringe upon any intellectual property rights contained on the website. Violation to these terms and conditions would result to termination of the website usage as well as our service to you.
Website Security
Site security should not be tampered with, violation to site security such as modifying, hacking or interfering with company’s functionality, information and website operations automatically results to criminal prosecution and as such you will be held responsible for any of this act. For any information shared or transmitted to this site, you agree that the information is true and you have the right to send and you are solely responsible for such information.
Website Accessibility & Modification
User membership is free and there are no charges for registration on the website. Skyline Eagle Express would always see to the continuous uptime of the website but would not be held liable for interruptions or website down time due to some technical reasons which may occur as a result of website modification for the moment.
We reserve the right to terminate the site and modify, change, remove, introduce any content at any time without notice to you or liability to you for such termination and modification.
User's Obligation & Responsibility
- User is solely responsible for maintaining and safe keeping of any registration details or password(s) given to access this website. Skyline Eagles Express reserves the right not to issue a password to any person or entity other than availing a registration link.
- Account owner takes responsibility for all activities on their registered account. We advise that vital information like password linked to bank details should not be disclosed to anyone, in case you suspect any form of unauthorized use on your registered account on our website do not hesitate to notify us.
- Every user is to provide their accurate and current information (names, phone numbers, address, email etc.) during registration or application on the site and is advice to update such information if there be any changes in future.
- Users are to avail right tracking information and invoice of purchased order(s) from merchant or vendors to contact@skylineagleslogistics.com.
- It is the user’s responsibility to ensure that order(s) shipped to our warehouse are in good conditions, properly packed and bubble wrapped before delivery to our facility.
- User accepts that order(s) sent to our facility are acquired via legitimate means, if discovered to be gotten through illegitimate means would be turned over to the appropriate authority and user will be held liable for it.
- Users are advised not to deliver items like traveller’s checks, original documents and cash to our warehouse as this is not acceptable for freight by us. Failure to comply, we reserve the right to refuse acceptance and we are not liable. If shipped in error will be handed over to the appropriate authorities.
- The use of our freight service indicates that shipper agrees with our shipping/clearing charges and is aware that charges are based on dimensional or actual weight. DIM weight is calculated based on standard formula of International Air Freight. (See PRICING for a guide).
- Payment for order(s) and freight services are to be made using our approved alternative payment method. The use of fraudulent modes of payment is highly unacceptable and we reserve the right to take this up and report the appropriate authorities for investigation once this is perceived while holding on to your order(s) until such payment is verified as genuine.
- User whose item has exceeded maximum storage period is expected to pay for demurrage charges and if over 365 days (1 year) would be disposed according to the laid down rules of unclaimed shipment. However, we advise order(s) are picked up once available.
Third Party Sites & Links
This site may include links to third party websites from time to time. However, the Company is not liable for any content contained on any of this website. No link from this site to a third party website, or from a third party website to this site should be considered as an affiliation, endorsement, sponsorship or recommendation. The Company will not be liable to users for following such link to another website.
Insurance Policy
We are under no obligation to advise you to insure your goods and under no obligation to reimburse you for any lost (not delivered) package or goods received damaged from your shipper. Furthermore if you decide to insure your goods but fail to provide proper documentation to validate the value of the goods then we will deem the value less than or equal to our findings about such goods. For shipment not delivered to our facility we are under no obligation to do you a refund, kindly contact your seller or shipper to this effect. We advise that all packages delivered to our USA/UK facility are duly signed upon receipt by our warehouse staffs, negligence to this… please be informed that Skyline Eagles Express will not be held liable. For more enquiries on our insurance policy, please contact a customer care representative.
Refunds/Repayment
Refunds are made to clients who are no longer interested in continuing with order placement which could be as a result of slow pace in delivery by the seller (this is peculiar to users who wish to place order(s) via Skyline Eagles Express or could be as a result of not being able to meet up with freight cost.
Please note such refund can only be done if your payment has been received and if orders are yet to be placed hence the need for effective communication.
Refund processes are carried out within Seven (7) business days except for a contradicting case that requires investigation.
All valid information and identity card are to be provided to facilitate this and for authentication purposes.
Notice
You may send your notice, feedbacks, and enquiries to us at contact@skylineagleslogistics.com or via our Contact Us Form on the website. The company may also send you notice through your email and every of such notice would be attended to upon receipt.
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